Shipping
Policy

United Kingdom — we deliver to all regions within the UK, including England, Scotland, Wales and Northern Ireland.

We also ship internationally; see the section below for costs, timings and customs information.

Costs & delivery times

• Costs vary based on destination, package size and weight. Shipping charges are calculated at checkout.
• Delivery times typically range from 5 to 14 business days, depending on the destination and shipping method.

Customs & duties

• International orders may be subject to import duties, taxes and customs fees, which are the responsibility of the recipient.
• Please check with your local customs office for information on any additional fees that may apply.

• Orders placed before 2:00 PM (GMT) on weekdays are processed the same day.
• Orders placed after 2:00 PM, at weekends or on public holidays are processed the next working day.

• For most UK locations, parts are delivered on the next working day.
• Deliveries to remote areas may take up to 2 working days, depending on the postcode.
• Shipping costs are calculated at checkout based on the option you select.

Once your order is dispatched, you will receive a confirmation email with a tracking number and a link to follow your delivery.

• Please make sure your delivery address is accurate and complete. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
• If nobody is available at the delivery address to accept the order, a delivery attempt notice will be left with instructions for rescheduling or collection.

• If your order arrives damaged, contact us within 48 hours of delivery with photos of the damaged items and packaging.
• For missing items, contact us within 7 days of delivery and we will investigate and resolve the issue promptly.

For details on returning or exchanging items, please see our Returns Policy.