FAQ'S
Answers about ordering OEM and aftermarket engine parts from Torque Engine Parts payments, UK and worldwide delivery, tracking and VIN fitment checks.
FAQs
Get Upfront Information
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Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Donec quam felis, ultricies nec, pellentesque eu, pretium quis, sem. Nulla consequat massa quis enim. Donec pede justo, fringilla vel, aliquet nec, vulputate eget, arcu.
Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Donec quam felis, ultricies nec, pellentesque eu, pretium quis, sem. Nulla consequat massa quis enim. Donec pede justo, fringilla vel, aliquet nec, vulputate eget, arcu.
Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Donec quam felis, ultricies nec, pellentesque eu, pretium quis, sem. Nulla consequat massa quis enim. Donec pede justo, fringilla vel, aliquet nec, vulputate eget, arcu.
Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Donec quam felis, ultricies nec, pellentesque eu, pretium quis, sem. Nulla consequat massa quis enim. Donec pede justo, fringilla vel, aliquet nec, vulputate eget, arcu.
Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Donec quam felis, ultricies nec, pellentesque eu, pretium quis, sem. Nulla consequat massa quis enim. Donec pede justo, fringilla vel, aliquet nec, vulputate eget, arcu.
Support
Frequently asked
questions
Everything you need to know about ordering engine parts from Torque Engine Parts — stock, payments, delivery and fitment. If your question isn’t here, our team is one call or email away.
General information
What types of auto parts do you sell?
We supply a comprehensive selection of internal engine parts suitable for a wide variety of vehicles.
Do you stock OEM parts or aftermarket alternatives?
Both. We carry genuine OEM and premium aftermarket parts, and the type is clearly noted in each product’s details.
Are the parts you sell new?
Yes — every item listed on our website is brand new.
Can I place an order by phone?
Absolutely. Call us on +44 20 8081 9586 and our team will take your order.
Placing orders & payments
How do I place an order?
Order directly through our website, or speak with our team over the phone.
Can I change or cancel my order after submitting it?
Yes, as long as the order hasn’t shipped. Once it has been dispatched, changes are no longer possible — at that point our Returns Policy applies.
Shipping & delivery
How long will it take to receive my order?
- UK deliveries — usually arrive the next working day.
- International orders — typically delivered within 4 to 5 business days.
What shipping services do you use?
We ship with reliable carriers such as DHL and Royal Mail to keep delivery fast and secure.
Can I track my shipment?
Yes. Once your order ships you’ll receive a tracking number so you can follow its progress online.
Do you ship internationally?
Yes, we deliver to customers across the globe. Import duties and customs fees are the recipient’s responsibility.
What should I do if my order is delayed or missing?
Get in touch on +44 20 8081 9586 or at sales@torqueengineparts.co.uk and we’ll resolve it promptly.
Fitment & vehicle compatibility
How do I know if a part will fit my car?
Compatibility details are included in every product listing. You can also send us your registration number or VIN and we’ll confirm fitment before you buy.
Do you offer compatibility checks based on VIN?
Yes. Our team verifies compatibility using your vehicle’s VIN or registration number so you receive the correct part first time.
Still need help?
Premium engine components for every car model. If your question isn’t answered above, our team will get back to you quickly.
Elizabeth Way, Harlow
CM19 5TL, England